Individual needs

Please give us a call if you require assistance or let us know when you arrive.

Transport and arrival

Our Ticket Office has a set down zone in front of it, is wheelchair accessible, and the public bus stop is 20m away. The North Street car park is 50m from the Ticket Office and has disabled car spaces.

Disabled toilets

The toilet facilities are located: behind the Boilershop Gallery temporary exhibition space, at the Ticket Office / Museum entrance, and at the rear of Trackside Café.

Seating

Armless seating is provided around the Museum and in the Trackside Café. Outdoor seating and picnic tables are available in the grassed areas surrounding the Trackside Café.

Wheelchairs and mobility

Wheelchairs are available for use within the Museum from Ticket Office. They are free of charge and subject to availability.

Exhibition areas in the Museum are accessed via gently sloping ramps or are at ground level. The Trackside Café can be accessed from the rear of the building via a ramp or via a chair lift - please ask a Visitor Service Officer to assist you.

Wheelchair accessible water fountains are located near the foyer of the Museum, near the Parents Room in the Museum and on the path at the rear of Trackside Café.

The Parents Room (located near the Roundhouse Shop) is wheelchair accessible.

Heritage Railway Workshops Tours

A people mover is available to drive visitors who may find walking strenuous for the duration of Heritage Railway Workshops Tours. This service is provided by Queensland Rail and is subject to availability. Please contact us prior to your visit to make arrangements.

Museum exhibits and interpretation

Exhibits and displays within the Museum are presented using a variety of modes ranging from text panels, multi-media, static object displays, audio, live performance, to interactive. The material presented in each exhibition or event will vary according to content and every effort will be made to provide material in a variety of modes suitable to the broadest possible audience. Support material will include where possible transcripts, subtitles and other material considered appropriate.

Carers and the Companion Card

We recognise the Queensland Government's Companion Card program, and admits carers free on presentation of appropriate identification. If you have any concerns about eligibility,  contact us prior to your visit.

More information

Please contact us for other services available or if you have any inquiries or require further information.