Planning your school visit

What you need to know to plan your school visit to the Museum.

Pre-excursion teacher visit

Visit the museum for a free teacher preview to familiarise yourself with our exhibitions and facilities. Arrange your visit with our Learning Officer on (07) 3432 5100 or show your teacher ID on entry. Entry prices apply for family members and guests.

Browse The Workshops Rail Museum Teacher Guide to learn more about the museum, including its themes and exhibition zones. The guide can also be used to plan excursions.

Planning your learning experience

Bookings are essential for all schools and groups. To make a booking, please complete the online booking form or contact our Bookings Officer on (07) 3432 5100 Monday to Friday 9:30am to 4:00pm.

You can divide your students into small, supervised groups and explore any of our exhibitions at your leisure. You can also use our free downloadable school excursion resources as part of your visit.

School Programs led by museum staff are available Monday – Thursday, Terms 1 – 4, Weeks 2 – 9 ($6.00 per student, supervising adults free). 


Entry is free for Queensland school students during Queensland school hours. Some value-added experiences incur a small charge per student. These experiences are pre-booked and scheduled with your visit itinerary. Schools are invoiced post-visit for your convenience.

Non-Queensland school students visiting as part of a school group and all school group visits outside Queensland school hours are admitted at $9 per student.

Adult/child ratio

Number of children
Prep Years 1 to 6  Years 7 to 10
Years 11 to 12 Children with special needs
1 adult free for every 3 5  10 15 1

Group size

Maximum group size depends on which exhibitions or student programs you are booking.

To align with Queensland Government’s COVID-safe Roadmap, there will be restrictions to maximum group sizes to allow for social distancing and the capacity limits of exhibitions and spaces. This will be discussed in more detail with you by our Bookings Officer.

Length of visit

The Museum will be opened from 9:30am to 4pm. Your length of visit will depend on which area(s) of the Museum you will be visiting and if you are selecting a facilitated learning program. 

A detailed itinerary will be created for each individual group by the Bookings Officer.

Getting here

The Workshops Rail Museum is located at North Street, North Ipswich.

By bus

Set down in North Street, just outside our entrance. Bus parking is on North Street.

By train

Get off at Ipswich station and catch the 515 bus to the Museum.

By car

Parking is free and is the car park is approximately 50 metres from the Museum entrance.


Conditions of Entry:

In accordance with the Restrictions on Businesses, Activities and Undertakings Direction (No.2) The Workshops Rail Museum is required to keep contact information about all visitors and staff for contact tracing purposes for a period of 56 days.

All supervising adults in the school/group (teachers, carers, parents/guardians) are required to check in via the Check In Qld app or use a paper form, upon arrival. For all group bookings containing only adults (16+), all members of the group will be required to check in on arrival using the Check In Qld app or a paper form. From December 17, 2021, please have your vaccination certificate, or exemption, linked in the app for our staff to view upon arrival. If you don’t have a phone, you can also use a printed copy of your vaccination certificate, and we have paper contact tracing forms for you to fill out.

The main contact for the booking agrees to keep an accurate record of all students/children attending on the day of your booking and will release these details to Queensland Health in the event of a COVID case or where otherwise required by Queensland Health.

Schools and groups will enter the Museum through the ticket office. We ask that you to arrive 15 minutes ahead of any pre-booked experiences. Make contact with the Visitor Services Officer at the entrance to the Museum on arrival. They will confirm the details on your visit and assist you with any questions you may have.

For more information about our conditions of entry, please click here

Storage of school bags

School bags, small eskies and lunches can be stored in the bag store trolleys available on request. Please note the handling and storage of personal items will be conducted by students and teachers. Staff will not be handling any personal items.

No responsibility will be taken for loss of valuables.

Supervision of students

You will be required to divide your students into small, supervised groups and explore our free exhibitions at your leisure.

Teachers and accompanying adults are responsible for the supervision of their group members while visiting and must remain with them at all times. Please move around the museum in smaller groups as instructed, to ensure social distancing from other visitors is observed. 

Signage will indicate capacity limits for each exhibition or space inside the museum. Visitor Services Officers are available to assist visitor flow, however, it is the responsibility of group supervisors to ensure that their group itineraries and allocated time limits are observed.

Moving around the Museum

Groups are asked to observe social distancing with respect to visitors, when using the stairs or ramps and entering exhibition pods.  Signage and alcohol-based hand sanitiser available to help you to practice social distancing and good hygiene.

We ask that groups consider other Museum visitors. Please observe social distancing and keep noise levels down in public galleries.

Group supervisors are responsible for the supervision of students and children while in the Museum and should remain with their students at all time.

Please allow only small, supervised groups of students into the Trackside Cafe, Museum Shop, Sciencentre and enclosed exhibition pods. 

Download our map featuring themed zones of museum galleries (helpful for adult supervisors and students) 

Lunch & refreshments

You are welcome to bring morning tea or lunch and eat in the Museum grounds or in the Moving Goods exhibition space which is undercover. You cannot eat or drink inside the Museum unless you have specific medical needs.

Please ensure all students bring a water bottle. Water bottles can be refilled at our water bubblers. Please note: students are unable to drink directly from water bubblers at this time.

Our Trackside Cafe can provide meals for booked groups. Social distancing limits will apply. Please maintain a safe distance of 1.5m between one another while in the cafe.


On your arrival, toilets are in the Ticket Office building. Toilets are also available in the Museum building (behind the Temporary Exhibition pod) and at the Trackside Café.

We can only let a few people into our toilet facilities at the one time.  Please be patient and give priority to people with special needs and adhere to signage regarding capacity limits.

Visitors with individual needs

We aim to provide equitable access to all visitors. All entrances and areas are wheelchair accessible. Disabled toilet facilities are located at the Ticket Office, Museum building & Trackside Cafe. For more information see information for visitors with individual needs or phone us on (07) 3432 5100.

Some exhibits have timed or movement-activated sounds and other effects. Please ask about these when making your booking if you have students sensitive to stimuli.

Risk assessment

Download our Risk Assessment guidelines for schools and groups.Risk Assessment for schools (510 KB) pdf document icon.